Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
Operations at Abu Dhabi's Borouge Petrochemicals suspended due to fallen debris
Authorities in Abu Dhabi are responding to multiple fires at the Borouge Petrochemicals Factory on Sunday due to fallen debris from air defence interceptions.
UAE air forces respond to incoming missile threats on Sunday
The UAE announced it is responding to incoming missile threats from Iran, with an alert issued by the National Emergency and Crisis Management Authority (NCEMA) on its official channel on Sunday at 6:33 am.
UAE air defences intercept 23 missiles, 56 drones on Saturday
UAE air defences detected and successfully intercepted 23 ballistic missiles and 56 drones launched from Iran on Saturday, the Ministry of Defence confirmed.
UAE President pays tribute to Emirati businessman Salem Al Saman
UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan has extended his sincere condolences to the family of Emirati businessman Salem Al Saman following his passing, highlighting his contribution to the nation's "economic transformation".
Authorities in Abu Dhabi are responding to multiple fires at the Borouge Petrochemicals Factory on Sunday due to fallen debris from air defence interceptions.
The UAE announced it is responding to incoming missile threats from Iran, with an alert issued by the National Emergency and Crisis Management Authority (NCEMA) on its official channel on Sunday at 6:33 am.
UAE air defences detected and successfully intercepted 23 ballistic missiles and 56 drones launched from Iran on Saturday, the Ministry of Defence confirmed.
