Rhythm Of Your Heart
Be Saram Zade
Amirreza Zamani
Listen To Radio Shoma 93.4
Listen Live

Retailers need to improve in-store customer service: study

Wednesday, 28 October 2015 13:01

NULL

Retailers need to use technology to better enhance their customer service. That’s according to a study revealing there’s been too much of a focus on e-commerce platforms and that’s taken away from the in-store experience. The study identified that more than one-third of shoppers believe they are better connected to real-time information than in-store associates. Mark Thomson, retail industry director EMEA, Zebra Technologies who conducted the Global Shopper Study explained to ARN what issues retailers are facing.

Listen

Share

More from Local News

  • UAE welcomes Trump’s Alaska summit

    The United Arab Emirates welcomed the summit held in Alaska between Donald Trump, President of the United States of America, and Vladimir Putin, President of Russian, expressing appreciation for President Trump’s efforts to promote dialogue and advance peaceful solutions.

  • UAE condemns terrorist attack in northern Pakistan

    The UAE has condemned the terrorist attack that targeted a police station in Peshawar, northern Pakistan, which resulted in a number of deaths and injuries among police personnel.

  • UAE carries out 72nd airdrop of aid over Gaza Strip

    The United Arab Emirates carried out its 72nd airdrop of aid in Gaza on Friday under "Operation Birds of Goodness", part of "Operation Chivalrous Knight 3", in cooperation with Jordan, and with the participation of Germany, Italy, Belgium, France, and Singapore.

  • UAE team intensifies Albania forest fire operations

    The UAE rescue team continued on Saturday, for the fifth consecutive day, its efforts to extinguish forest fires raging in several areas of Albania, in coordination with local authorities.

News

  • UAE welcomes Trump’s Alaska summit

    The United Arab Emirates welcomed the summit held in Alaska between Donald Trump, President of the United States of America, and Vladimir Putin, President of Russian, expressing appreciation for President Trump’s efforts to promote dialogue and advance peaceful solutions.

  • UAE condemns terrorist attack in northern Pakistan

    The UAE has condemned the terrorist attack that targeted a police station in Peshawar, northern Pakistan, which resulted in a number of deaths and injuries among police personnel.

  • UAE carries out 72nd airdrop of aid over Gaza Strip

    The United Arab Emirates carried out its 72nd airdrop of aid in Gaza on Friday under "Operation Birds of Goodness", part of "Operation Chivalrous Knight 3", in cooperation with Jordan, and with the participation of Germany, Italy, Belgium, France, and Singapore.

Our Shows

Quick Links

Listen on the Go

  • Available on the App Store
  • Available on Google Play

© 2025 ARN and Aiir. All Rights Reserved.